Payment Process

1. Order Submission: After selecting the desired digital product(s), you will need to submit an order request via our website.
2. Payment Details: Upon receipt of your order request, we will send you an email containing all necessary payment details, including payment methods and account information.
3. Payment Confirmation: Customers are required to complete the payment using the provided details. It is your responsibility to ensure that the payment is made accurately and in a timely manner. Payment confirmation will be sent to your email once the transaction has been successfully processed.
4. Failure to Pay: If payment is not received within 2 days after the payment details have been provided, the order request will be automatically canceled, and no digital goods will be delivered.
5. Accepted Payment Methods: We accept payments via cryptocurrencies. All transactions are processed securely, and your payment information is protected in accordance with our Privacy Policy.

Delivery of Digital Goods

1. Delivery Method: All digital products purchased from Mylang.org are delivered electronically. After payment is confirmed, you will receive a unique download link for each purchased product via email. Please ensure that the email address provided during the order process is correct.
2. Delivery Timeline: Delivery of digital products is not instantaneous. Once your payment has been successfully processed, you will receive your download links within 24 hours. Deliveries are handled during business hours, from 9:00 AM to 6:00 PM (EST), Monday through Friday, excluding public holidays. Please be aware that delays may occur if payments are processed outside of these hours.
3. Access and Availability: The download link(s) provided will be active for a period of 30 days. It is your responsibility to download and save the purchased digital products within this timeframe.
4. Re-download Requests: If for any reason you lose access to your digital products within the active period, please contact our support team at [email protected] to request a re-download link.
5. Non-Depleting Inventory: All digital products sold by Mylang.org are available for unlimited purchase. Buying a digital item does not remove it from our store, and it will remain available for other customers.

Refund and Cancellation Policy

1. Digital Product Refunds: Due to the nature of digital products, all sales are final once the download link has been provided. Refunds or cancellations are not possible after the product has been delivered.
2. Exceptions: Refunds may be granted under exceptional circumstances, such as when a product is proven to be defective or non-functional. If you believe you are entitled to a refund, please contact us within 14 days of purchase at [email protected].
3. Order Cancellation: If you wish to cancel your order, you may do so before making the payment. Once payment is confirmed, cancellations will not be accepted.

Limitation of Liability

1. Non-delivery of Products: In the rare event that you do not receive the download link within the specified delivery time, please notify us immediately. We will make every reasonable effort to resend the download link as soon as possible. However, Mylang.org will not be held liable for any delays caused by circumstances beyond our control, such as email provider issues or incorrect email addresses.
2. Incorrect Purchases: Please ensure you have carefully reviewed your product selection before submitting your order request. We do not offer refunds or exchanges for purchases made in error (e.g., purchasing the wrong product or format).
3. Disclaimer of Warranties: All digital products are provided “as is” without any warranties, express or implied. We do not guarantee that the digital products will meet your expectations or that their functionality will be error-free.

Customer Responsibilities

1. System Requirements: It is your responsibility to ensure that your device is compatible with the digital products offered by Mylang.org. We will not be held liable for any issues arising from incompatibility or failure to meet system requirements.
2. Intellectual Property Rights: All digital products sold by Mylang.org are protected by copyright and intellectual property laws. By purchasing a product, you are granted a non-transferable, non-exclusive license to download and use the product for personal or authorized use only. You may not resell, distribute, or share the product with third parties unless explicitly stated otherwise.